Virtual Care Coordinator - Medical Assistant

West Hartford, CT | Medical Assistant

Position Summary:

At GoHealth Urgent Care, we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

The Virtual Care Coordinator (VCC) serves as the initial point of contact for our virtual patients on the Center’s behalf. Responsibilities include but are not limited to coordinating all aspects of the virtual visit, answering questions regarding the virtual visit experience, anticipate and attend to the needs of our patients.

Requirements:

  • High School diploma or equivalent, required
  • Undergraduate degree, preferred
  • 1+ years’ experience in a medical office administration or customer service in a clinical field required
  • Medical Assistant Certification preferred Ability to multi-task in a fast-paced environment
  • Epic experience
  • Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
  • Ability to work independently with minimal supervision
  • Exceptional written and verbal communication skills
  • Experience with insurances
UPDATE: COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires receive the first dose of the COVID-19 vaccine series (of either the Moderna or Pfizer vaccine or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. New hires must receive the second dose (of either the Moderna or Pfizer vaccine) within 30 days of their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.


Keywords:
Job, emergency, healthcare, licensure, medical, clinical, wellness, career, employment, opening, staff, benefits, health care, clinic, primary care, urgent care


Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust them or burn them out, our team can balance and prioritize their professional and personal lives.

The lifestyle you can lead.

Hartford, the capital of Connecticut, has a population of 125,000 and something to offer everyone, with a mix of history, culture, entertainment and excellent restaurants. Hartford’s nearby suburbs are also a great place to live and work. Avon is home to beautiful Found Land Park and a historic one-room schoolhouse. Bloomfield features magnificent Penwood State Park. Roaring Brook Nature Center and Sweetheart Mountain’s tranquil trails are just outside Canton. These communities and others offer welcoming neighborhoods, good schools and an outstanding quality of life.