Training Specialist

Houston, TX | Clinical Education & Training

Position Summary:

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
 
Responsible for development, facilitation and coordination of training programs for the Medical Assistant, Radiological Technologist, and PCC staff. This role partners closely with the market leadership to manage, coordinate and evaluate the facilitation of staff on-boarding, training and practical skills/shadow shifts.
 
Education
  • High School Diploma required
  • Graduate from an accredited clinical program, including but not limited to Medical Assistant, Radiological Technology, Nursing, etc.
Work Experience
  • 1+ years experience in a clinical staff role, including but not limited to Medical Assistant, ACA, Rad Tech, LPN, RN, etc.
  • Training, learning development or related experience required
  • Experience using Electronic Health Record (EHR)
  • Urgent care experience preferred.
Required Licenses/Certifications
  • MA Certification (AAMA, NCCT, CMA, RMA) or higher clinical professional license (RN - Registered Nurse)
  • Radiological Technologist License with the state of TX and Nationally Certified with the ARRT.

Additional Knowledge, Skills and Abilities Required

  • Proficient use and understanding of medical terminology
  • Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures
  • Proficiency in Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.)
  • Excellent verbal and written communication skills
  • Excellent presentation skills
  • Excellent organizational skills
Essential Functions
 

Responsibilities include:
 

  • Develop and deliver new clinical team member training and clinical shadow shifts.
  • Track and manage training evaluation process via knowledge assessments, training performance evaluations and reaction surveys.
  • Develop and maintain operational and educational resources including workflows, bulletins and use of Share Point resources.
  • Facilitate clinical competency assessments and conduct follow up training as necessary.
  • Facilitate training for new operational implementations and/or workflows within the market.
  • Partner with Lead Field Educator and People Learning Team for learning projects across the organization.
  • Perform other duties as assigned.
UPDATE: COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires be fully vaccinated and boosted for COVID-19 vaccine (either the Moderna or Pfizer vaccine series or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.


Keywords:
Job, emergency, healthcare, licensure, medical, clinical, wellness, career, employment, opening, staff, benefits, health care, clinic, primary care, urgent care


Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Houston, Maryland, Michigan, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.

Houston

The lifestyle you can lead.

Space City. Clutch City. The Bayou City. H-Town. Houston, Texas goes by many different names, but we want you to call it “home”. Life in America’s fourth-largest city offers residents the best of cosmopolitan flair and southern hospitality. Here, you’ll find world-class entertainment, dining, arts and culture in a city that is regularly recognized amongst U.S. News & World Report’s best places to live in the nation. Our city-wide network of green spaces and public parks gives residents ample space to get outside to enjoy our consistently warm weather. And sports fans will have plenty of reasons to cheer with professional sports year-round from MLB’s Astros, NBA’s Rockets, NFL’s Texans and MLS’s Dynamo FC. With all there is to do and see in Houston, you might be surprised to learn that Houston is the second-most affordable metro area in the country. The expansive nine-county metro area offers a wealth of neighborhoods and housing options that range from family-friendly suburban homes and planned communities to trendy downtown lofts and waterfront condos.