Patient Coordinator - Medical Receptionist

Bentonville, AR | Medical Assistant

Position Summary:

GoHealth Urgent Care has partnered with Mercy, one of the nation's most innovative and integrated care delivery health systems, to create a substantial network of urgent care centers across the Midwest. The partnership provides patients in Missouri, Oklahoma and Arkansas with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center’s behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, makes patients and all visitors feel comfortable, anticipate and attend to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments and assisting in the insurance verification process.
 
Job Requirements

Education

  • High School diploma or equivalent required

Work Experience
  • 2+ years’ experience in a Customer Service role
  • Experience with electronic medical records
  • Medical Office experience preferred
  • Ability to multi-task in a fast-paced environment
  • Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
  • Ability to work independently with minimal supervision
  • Exceptional written and verbal communication skills
UPDATE: COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires receive the first dose of the COVID-19 vaccine series (of either the Moderna or Pfizer vaccine or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. New hires must receive the second dose (of either the Moderna or Pfizer vaccine) within 30 days of their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.


Keywords:
Job, emergency, healthcare, licensure, medical, clinical, wellness, career, employment, opening, staff, benefits, health care, clinic, primary care, urgent care


Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust them or burn them out, our team can balance and prioritize their professional and personal lives.

The lifestyle you can lead.

Northwest Arkansas, in particular Fayetteville, is one of America’s best places to live. In fact, U.S. News & World Report ranked it No. 5 for the third year. Homes here are beautiful and quite affordable. Top-rated schools include Vandergriff Elementary, Haas Hall Academy and McNair Middle School. Fayetteville’s farmers market, Dogwood Festival and Walton Arts Center draw thousands each year. So do its Crystal Bridges Museum of American Art and Dickson Street entertainment district. Nearby, the Ozarks offer Devil’s Den State Park, exceptional trails, rock climbing, spelunking and beautiful botanical gardens. Enjoy canoeing or whitewater rafting on the Buffalo National River. Stunning Lake Ann in Bella Vista also attracts water sport enthusiasts from all over. And, the University of Arkansas Razorbacks are perennial football favorites.