Patient Coordinator - Front Desk
New York, NY | Medical Assistant
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. GoHealth operates over 50 centers in the NYC metro and Long Island areas in partnership with Northwell Health.
The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center’s behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, makes patients and all visitors feel comfortable, anticipate and attend to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments and assisting in the insurance verification process.
- High School diploma or equivalent required
- 2+ years’ experience in a Customer Service role
- Experience with electronic medical records
- Medical Office experience preferred
- Ability to multi-task in a fast-paced environment
- Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
- Ability to work independently with minimal supervision
- Exceptional written and verbal communication skills
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
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GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Michigan, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust them or burn them out, our team can balance and prioritize their professional and personal lives.
The lifestyle you can lead.
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