Patient Coordinator - Front Desk
Clinton Township, MI | Medical Assistant
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. With plans to grow across the U.S., GoHealth Urgent Care currently operates urgent care centers in the New York, Portland, OR, San Francisco, CA, Hartford, CT metropolitan areas, and in Delaware, Missouri, Oklahoma, Arkansas, and North Carolina.
The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center's behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, makes patients and all visitors feel comfortable, anticipate and attend to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments and assisting in the insurance verification process.
- High School diploma or equivalent required
- 2+ years' experience in a Customer Service role
- Experience with electronic medical records
- Medical Office experience preferred
- Ability to multi-task in a fast-paced environment
- Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
- Ability to work independently with minimal supervision
- Exceptional written and verbal communication skills
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
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GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Michigan, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust them or burn them out, our team can balance and prioritize their professional and personal lives.
The lifestyle you can lead.
As the second-largest city in the Midwest, Detroit offers you a diverse culture and an exciting lifestyle. From weekend and budget activities to Detroit festivals and Detroit nightlife, your time will never be dull. So take your kids around town, celebrate the seasons at summer and winter festivals, and get your game on at the Detroit International RiverWalk or any of our three arenas. Several major corporations are based in the city, including three Fortune 500 companies. In addition, Detroit is home to several institutions of higher learning, including Wayne State University, a national research university with medical and law schools and The University of Detroit Mercy, which offers more than a hundred academic degrees and programs of study.