Patient Coordinator - Front Desk

Chesterfield, MO | Medical Assistant

Position Summary:

EXCELLENT BONUS PROGRAM: Quarterly target bonus of up to 5% based on the customer satisfaction scores of your locations. AND up to $450 per month for a productivity bonus if certain center metrics are met.
 
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. With plans to grow across the U.S., GoHealth Urgent Care currently operates urgent care centers in the New York, Portland, OR, San Francisco, CA, Hartford, CT metropolitan areas, and in Delaware, Missouri, Oklahoma, Arkansas, and North Carolina.
 
 
The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center's behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, makes patients and all visitors feel comfortable, anticipate and attend to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments and assisting in the insurance verification process.
 
Job Requirements
  • High School diploma or equivalent required
  • 2+ years' experience in a Customer Service role
  • Experience with electronic medical records
  • Medical Office experience preferred
  • Ability to multi-task in a fast-paced environment
  • Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
  • Ability to work independently with minimal supervision
  • Exceptional written and verbal communication skills
UPDATE: COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires be fully vaccinated for COVID-19 vaccine (either the Moderna or Pfizer vaccine series or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.


Keywords:
Job, emergency, healthcare, licensure, medical, clinical, wellness, career, employment, opening, staff, benefits, health care, clinic, primary care, urgent care


Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Maryland, Michigan, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.

The lifestyle you can lead.

St. Louis boasts the kind of cultural treasures you’d expect to see only in the very biggest American cities, with terrific recreational opportunities, from major league sports teams to spectacular parks and golf courses to beautiful hiking and canoeing nearby. St. Louis is a big city with the convenience and sense of connectedness of a smaller one.

Springfield, the Birthplace of Route 66, is home to several universities, including Missouri State University, Drury University, and Evangel University. Springfield is ranked among the best communities for young people with excellent public schools and an outstanding quality of life. With dozens of lakes and streams and four national parks and forest, it offers an exciting environment for people of all ages.