Lead Medical Assistant

Springfield, MO | Medical Assistants

Position Summary:

The Lead Medical Assistant works with Medical Providers and/or a Radiologic Technologists to assist in the examination and treatment of GoHealth Urgent Care patients. This role is responsible for providing staff and peers administrative support and assist with coordinating daily staff activities to ensure efficient operation of GoHealth Urgent Care Centers. In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication.
 
The Lead Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. 
 
Job Requirements
 
Education: Graduate of a Medical Assisting Program required
 
Work Experience: 1+ years of Medical Assistant experience required 
 
Required Licenses/Certifications 
 
One of the following certifications is required (or must obtain within 6 months of hire): 
 
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) 
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • ABR-OE- Assessment-Based Recognition in Order Entry; CPOE- Computerized Physician Order Entry (verified through AAMA, American Association of Medical Assistants)
  • Basic Life Support (BLS) required. 
 
Additional Knowledge, Skills and Abilities Required 
 
  • Knowledge of medical office management systems and procedures 
  • Excellent time management skills and ability to multi-task and prioritize work 
  • Social perceptiveness and service oriented 
  • Excellent written and verbal communication skills 
  • Strong organizational and planning skills 
  • Proficiency in MS Office and patient management software 
 
Core Competencies:  
 
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain a joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. 
 
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation. 
 
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners.  Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. 
 
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. 
 
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
 

GoHealth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We invite military veterans to apply for our positions. In addition to federal law requirements, GoHealth complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Keywords:
Job, emergency, healthcare, licensure, medical, clinical, wellness, career, employment, opening, staff, benefits, health care, clinic, primary care, urgent care


Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust them or burn them out, our team can balance and prioritize their professional and personal lives.

The lifestyle you can lead.

St. Louis boasts the kind of cultural treasures you’d expect to see only in the very biggest American cities, with terrific recreational opportunities, from major league sports teams to spectacular parks and golf courses to beautiful hiking and canoeing nearby. St. Louis is a big city with the convenience and sense of connectedness of a smaller one.

Springfield, the Birthplace of Route 66, is home to several universities, including Missouri State University, Drury University, and Evangel University. Springfield is ranked among the best communities for young people with excellent public schools and an outstanding quality of life. With dozens of lakes and streams and four national parks and forest, it offers an exciting environment for people of all ages.