Lead Certified Coder

Remote, | Medical Coding

Position Summary:

Under limited supervision, the Coding Leads work with the Manager in the daily operations of the Coding Department.
  • Works with Coders in answering questions and follow up emails to providers
  • Maintains department spreadsheets.
  • Review, analyze and assign final EM levels, any office procedures and all diagnoses reflected in the provider chart notes according to CMS guidelines and GoHealth UC protocols.
  • Works with our partners and markets to resolve problems, research new programs, updates protocols.
  • Helps train new coders.
  • High School Diploma or GED required
  • Associates Degree preferred
Work Experience Required 
  • Minimum of 5 years outpatient EM/office procedure coding
  • Minimum 1 year working with coders in auditing/education
  • Knowledge of revenue cycle 
Required Licenses/Certifications
  • Medical Coding Certificate - RHIT or CPC certification 
  • ICD10 Proficiency
Additional Knowledge, Skills and Abilities Required
  • Federal laws and regulations affecting coding requirements
  • Working knowledge of payor guidelines, ie-modifier usage, timely filing
  • Strong Knowledge of Excel 
  • Knowledge of billing practices 
  • Denial Management
  • Knowledge of Epic and eCW EMR required
  • Excellent Communication Skills 
Additional Knowledge, Skills, and Abilities Preferred 
Experience working with computer assisted coding
Duties May Include:
  • Point person for the Market Specialists, outsourced coding and CAC emails and questions
  • Review and analyze CAC and Market processes for continued department improvement. 
  • Point person for research in new market programs and processes that include coding changes.
  • Reviews pending WQs for timely follow up by coders.
  • Review Code Correct Errors for trends. Report patterns and potential coding changes.
  • Trains new coders in each Market and CAC system.
  • Works with off shore team to ensure GH processes and protocols are followed. 
  • Maintains Market Specific Guide's and ensure contact list is up to date in the assigned Market.
  • Works to ensure a smooth process in each Market
  • Meets weekly with the Market Specialist, keeps ticket spreadsheet current w/in 2 weeks.
  • Accurately follows CMS coding guidelines and GoHealth Protocols to ensure compliance with federal and state regulatory bodies 
  • Alerts Coding Manager to any market trends for additional coder/provider training
  • Provide feedback to Coding Manager on any Market issues
  • Reviews Coder Time/Productivity Quarterly as sent by Manager
  • Is the Coder point person for coding/GH Process Questions.
  • Approves all Time Off and ensures the coders add their time off to the Coders Time Off Calendar.
  • Maintains compliance standards in accordance with the Compliance policies and the Code of Conduct. Reports compliance problems appropriately. 
  • Meets with Manger/Coders to review yearly goals.
  • Maintains Coder productivity spreadsheets.
  • Codes weekly in each of the assigned Markets 
  • Attends seminars and in-services as required to remain current on coding issues 
  • Maintain current coding certificate
  • Performs other related duties as assigned
UPDATE: COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires be fully vaccinated and boosted for COVID-19 vaccine (either the Moderna or Pfizer vaccine series or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

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Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Houston, Maryland, Michigan, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.