Coding Provider Educator

New York - REMOTE

Rockville Centre, NY | Accounts Receivable

Position Summary:

The Provider Educator will audit, educate and monitor providers for EM levels, office procedures and diagnosis coding adhering to the audit and training schedule set forth in the GoHealth Urgent Care Coding Audit Protocols. Maintain accurate records of the provider audits and make any recommendations for changes in policies and procedures, guidelines and training programs. Develop and conduct provider training and maintain a positive learning experience.

Must be available for day and evening phone/web training when needed.



  • High School Diploma or GED required
  • Bachelor’s Degree preferred

Work Experience

  • Minimum of 5 years outpatient EM/office procedure coding
  • Minimum 2 years training providers on chart documentation and coding guidelines
  • Knowledge of revenue cycle
  • Experience with delivering presentations, conducting one on one education with providers, teaching a coding class, or speaking at coding seminars

Required Licenses/Certifications

  • Medical Coding Certificate – RHIT, CPC, or CCS-P
  • ICD10 Proficiency

Additional Knowledge, Skills and Abilities Required

  • Federal laws and regulations affecting coding requirements
  • Working knowledge of payor guidelines
  • Knowledge of billing practices
  • Knowledge of EMR required, eClinical Works and/or Epic preferred
  • Knowledge of PowerPoint, Microsoft Word and Excel
  • Strong communication skills.
  • Excellent interpersonal skills
  • Organizational skills

Additional Knowledge, Skills, and Abilities Preferred

  • Denial Management


Provider Audit/Education Duties:

  • Performs focused audits, reviewing medical record documentation that supports billing, risk management and legal requirements. Works closely with Corporate Compliance to assist in identifying where there is a need for improved coding compliance and documentation
  • Develops and implements onsite education and training to all provides to ensure accurate documentation and coding in real time. Serves as a consultant to all providers, helping them to improve documentation and proper coding and ensuring maximizing reimbursement
  • Develops and implements coding education for all new hire providers. Works with Compliance to ensure timely baseline audits and re-audits, providing necessary identified educational sessions.
  • Performs data analysis, evaluating denial reports of all payers; reporting on physician statistics regarding coding compliance, benchmarking and revenue enhancement opportunities
  • Participates in committees and meetings as it pertains to coding, billing, and documentation
  • Prepares written reports of the audit findings by provider/practice
  • Assists with claim denial reports ensuring optimal reimbursement
  • Provides clarification on GoHealth coding and compliance policies
  • Meets with the Compliance Committee as needed to review audits, discuss concerns, make plans for processes/procedures

Required knowledge, skills and abilities:

Customer service skills:

  • Ability to represent the Department in a professional manner when interacting with patients, guests,
  • physicians and their staff
  • Ability to handle issues professionally
  • Ability to follow through with customers

Communication Skills:

  • Ability to communicate effectively to providers regarding audit results
  • Ability to communicate effectively to centers and staff regarding departmental policy

Keyboard skills:

  • Ability to type proficiently


  • Ability to function effectively as extension of the Center
  • Be flexible and open-minded in thought processes
  • Maintain focus under pressure
  • Share relevant information with other team members

GoHealth Urgent Care invites military veterans to apply for our positions.

GoHealth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GoHealth complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Missouri, New York City, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust them or burn them out, our team can balance and prioritize their professional and personal lives.

The lifestyle you can lead.

Welcome to the East Coast epicenter for commerce, finance, media, art, fashion, research, technology and entertainment. New York is among the world’s most linguistically and culturally diverse cities. Its many attractions include the Empire State Building, Statue of Liberty, Ground Zero Memorial, Metropolitan Museum of Art and Central Park. Enjoy the nighttime neon of Times Square. Ride the Staten Island Ferry, see a concert at Radio City Music Hall or catch an exciting Broadway show. Though New York is the city that never sleeps, it’s made up of regions that are great places to raise a family — Manhattan, Brooklyn, Queens, Staten Island, Long Island and Westchester County. And all offer a great selection of neighborhoods and homes, plus excellent schools and renowned local colleges and universities.