Associate Medical Director (MD/DO)

Winston-Salem, NC | Physician Leadership

Position Summary:

At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems and staff our centers with the most knowledgeable providers.
 
We’ve partnered with Novant Health, a four-state integrated network of physician clinics, outpatient facilities and hospitals, to create a large network of urgent care centers across North Carolina. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling
 
We are currently seeking an Associate Medical Director (MD/DO) to lead our network of centers in the Greater Winston-Salem, NC area.
 
The Associate Medical Director (AMD) assists in the managing and directing of all clinical services for the Winston-Salem area and is primarily responsible for the quality of care and all issues related to the clinical caregivers within the area. The AMD collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.
 
  • Collaborate with the Medical Director and Novant Health-GoHealth leadership to address site-specific issues with both targeted and generalized measures to improve performance.
  • Mentor new and existing employees in important aspects of care include EMR functionality, equipment use, clinical care and organizational imperatives.
  • Provide direct patient care as a scheduled provider for the requisite number of hours per pay period as stipulated by leadership.
  • Respond to volume surges and other unforeseen circumstances to preserve the patient experience and prevent patient reneging.
  • Perform chart audits for clinical KPI monitoring at the center, organizational, and individual level as directed by the Medical Director
  • Assist in recruitment, provider qualification and training, maintenance of competencies, proficiency testing, and regulatory compliance.
  • Complete the regional staffing schedule using available automated tools, and dynamically works to keep staffing at correct levels.
  • Analyze needs for higher or lower staffing tied to volume targets, and monitor NPS scores and complaints to identify positive and negative trends needing intervention.
MINIMUM QUALIFICATIONS:
  • M.D. Degree or equivalent from an accredited College of Medicine.
  • Completion of Medical Residency with Board Certification or eligibility.
  • Currently licensed as a physician in the State of North Carolina
  • Administrative experience in emergency medicine, urgent care, or a related field, preferably in a major medical center or health system, strongly preferred.
  • Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. 
GOHEALTH URGENT CARE IS A DIFFERENT KIND OF PRACTICE:
  • Partnering with Novant Health allows us to reach beyond the episodic patient treatment of traditional urgent care.
  • Our state-of-the-art centers are beautiful, patient-friendly and equipped with imaging, labs and an advanced EMR.
  • Our patient satisfaction scores validate our focus on the quality of care.
WE ARE COMMITTED TO QUALITY CARE:
GoHealth Urgent Care locations have been accredited by the Urgent Care Association. The only program of its kind, this accreditation was awarded for GoHealth Urgent Care's excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.
 
GO FORWARD:
 
When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you’ll have more opportunities to expand your professional experience and utilize your advanced clinical training.

The following is a list of our Novant Health-GoHealth Urgent Care centers in the Winston-Salem and surrounding areas: Clemmons, Hanes Square, Kernersville, Lexington, Silas Creek, Thomasville and West Highland.

UPDATE: COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires be fully vaccinated and boosted for COVID-19 vaccine (either the Moderna or Pfizer vaccine series or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.


Keywords:
Job, emergency, healthcare, licensure, medical, clinical, wellness, career, employment, opening, staff, benefits, health care, clinic, primary care, urgent care


Why GoHealth?

GoHealth Urgent Care has outstanding career opportunities in Connecticut, Delaware, Houston, Maryland, Michigan, Missouri, New York City, North Carolina, Northwest Arkansas, Oklahoma City, San Francisco and the Portland-Vancouver area. And all of these positions have one thing in common: flexibility to practice urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.

The lifestyle you can lead.

Winston-Salem and Charlotte are both among U.S. News & World Report’s Top 50 Best Places to Live.

Winston-Salem is a region on the rise with a population of 654,589 and strong southern roots. It’s friendly and diverse—retaining a small-town feel—and features fabulous restaurants, inviting neighborhoods and trendy apartments. For the adventurous, there are many local hiking trails, state parks, Pilot Mountain, Hanging Rock and Piedmont Quarry. Premier attractions include the Southeastern Center for Contemporary Art and the Reynolda House Museum of American Art.

Charlotte boasts the Blumenthal Performing Arts Center, The Mint Museum and the Levine Museum of the New South. And with a population approaching 2.4 million, Charlotte offers much to see and do—from local craft breweries, numerous parks and greenway trails to excellent shopping and dining, downtown theaters and nightlife to the PNC Music Pavilion. Catch an NFL Carolina Panthers football game, cheer on the NBA’s Charlotte Hornets, or take in a Charlotte Knights baseball game. It’s all here, served by excellent public transportation, Amtrak and Charlotte Douglas International Airport.